Natural History Visitors – Reservations and Cancellation Policies

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Reservations and Cancellation Policies:
OTS Biological Stations
(La Selva – Las Cruces – Palo Verde)

Reservations Department office hours are from Monday to Friday, from 8:00 am to 5:00pm (Costa Rican time); closed on weekends.
Phone: (506) 2524-0607, extension 1340, fax (506) 2524-0608
E-mail: visit.ots@tropicalstudies.org
Web page: https:// www.threepaths.co.cr
Trip Advisor: https://www.tripadvisor.com/Hotel_Review-g309260-d2537234-Reviews-La_Selva_Biological_Station-Sarapiqui_Province_of_Heredia.html
Facebook: https://www.facebook.com/tropicalstudies/

For last minute bookings on weekends please contact the biological station directly:

  1. La Selva: (506) 2766-6565, Fax (506) 2766-6535
  2. Las Cruces: (506) 2773-4004 or (506) 2773-410 Fax: (506) 2773-4109
  3. Palo Verde: (506) 2661-4716 or (506) 2661-4717. Fax: (506) 2661-4712

Reservations should be made through ESINTRO´s Reservations Department at OTS´s offices, Located 200 meters East, 150 meters South of UNED building, Sabanilla, inside the Ciudad Científica, UCR.

P.O. Box 676-2050, San Pedro, Costa Rica.

Payment Policy:

  • Individual Reservations: Full prepayment 30 days prior the arrival date, according to our office schedule: Monday to Friday (closed on weekends).
  • Group Reservations: Full prepayment 90 days prior the arrival date.
  • Children under 5 years are free of charge when sharing room with parents.

If you are going to pay by check, please make it payable to ESINTRO S.A.

When making payment, please indicate the reservation number. A legible copy of the deposit must be sent by:

Fax (506) 2524-0608

E-mail: visit.ots@tropicalstudies.org

Including details of what is being paid in US dollars.

The customer at the Park’s entrance must pay the entrance fee to Palo Verde National Park in cash. Actual fee is USD $12 per person per day. Subject to change**      

This rate is NOT INCLUDED in our rates.

Cancellation Policy for Individuals

1)  Overnight and Day Visitors:

  1. 100% refund of deposit is made if written notice of cancellation is given more than 30 days before arriv
  2. 50% refund of deposit is made if written notice of cancellation is given more than 29-15 days before arriv
  3. NO refund of deposit is made if written notice of cancellation is given more than 14 days or less.

Cancellation Policy for Groups (Group Rates)

1)   Overnight Visitors:

  1. 100% refund of deposit is made if written notice of cancellation is given more than 90 days before arriv
  2. 50 refund of deposit is made if written notice of cancellation is given more than 60 days before arriv
  3. NO refund of deposit is made if written notice of cancellation is given more than 59 days or less before arrival.

2)   Day Visitors:

  1. 100% refund if written notice of cancellation is given more than 30 days before arriv
  2. 50% refund of deposit is made if written notice of cancellation is given more than 29-15 days before arriv
  3. NO refund of deposit is made if written notice of cancellation is given more than 14 days or less.

IMPORTANT NOTES: Cash refunds won’t be made at the stations, only through San José offices.

Rates are subject to change**.

Recommendations:

  1. Please specify if clients will arrive for lunch or dinner time, otherwise we schedule dinner as the first meal.
  2. The use of sandals or walking barefooted is not permitted on the trails for safety reasons; only hiking shoes or tennis shoes are allowed.
  3. Manipulating species (flora and fauna) is not allowed in our biological stations for conservation and safety reasons.
  4. Children must come accompanied by a responsible adult that must supervise them all time.

To request a reservation in one of our Research Stations please fill the next form:

  • This field is for validation purposes and should be left unchanged.


OTS´s commercial activities are handled by ESINTRO, S.A.
For information and reservations: visit.ots@tropicalstudies.org
Costa Rica (506) 2524-0607 (ext. 1340) | Fax (506) 2524-0608
United States (919) 684 5774 | Fax (919) 684 5661

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